These are general hotel policies and may vary depending on the room type. Please check the description of your room. Russian citizens are required to present an internal passport (for each resident guest) upon check-in. Please note that children under 14 years of age are required to provide their birth certificates. Foreign guests must present an international passport or other government-issued document, such as a temporary residence permit or residence permit and a migration card.
|Reservation cancellation||In case of cancellation less than 24 hours before the arrival date, the guaranteed booking will be charged for the actual downtime of the room in the amount of the full cost of the first night of stay, in case of non-guaranteed booking-the reservation will be canceled after 18: 00. If you plan to check in late (after 18:00), please inform the hotel in advance.|
The booking procedure is absolutely secure. All personal information is encrypted and processed in a secure manner. Your personal information will only be used for booking purposes.